Privacy Policy

Last Updated: January 15, 2024

1. Introduction

Welcome to La Estancia Miramar ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://migas-florida.net, use our services, or interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order or make a reservation
• Fill out a contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact us via email or phone

The personal information we collect may include:

• Name: First and last name
• Contact Information: Email address, phone number, delivery address
• Order Information: Food preferences, special requests, order history
• Payment Information: Credit card details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for details

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

• Process and fulfill your orders
• Manage reservations and bookings
• Communicate with you about your orders
• Provide customer support

3.2 To Improve Our Services

• Analyze usage patterns and trends
• Understand customer preferences
• Develop new features and services
• Improve website functionality and user experience

3.3 To Communicate With You

• Send order confirmations and updates
• Respond to your inquiries and requests
• Send promotional materials and special offers (with your consent)
• Notify you about changes to our services or policies

3.4 For Legal and Security Purposes

• Comply with legal obligations
• Protect against fraud and unauthorized transactions
• Enforce our terms and conditions
• Protect the rights and safety of our customers and staff

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment Processors: To process credit card transactions securely
• Delivery Services: To fulfill delivery orders
• Email Service Providers: To send newsletters and promotional emails
• Analytics Providers: To analyze website traffic and usage (e.g., Google Analytics)
• Cloud Storage Providers: To store data securely

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction

You have the right to request correction of any inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out

You have the right to opt-out of receiving marketing communications from us. You can unsubscribe by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.5 Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

6.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: inbox@migas-florida.net
• Phone: +1 (408) 442-2776
• Mail: 16311 MIRAMAR PKWY, Hollywood, FL 33027

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

13. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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This Privacy Policy is effective as of January 15, 2024.
© 2024 La Estancia Miramar. All rights reserved.